When your employees question your policies or act in unexpected ways, it's best to ask "Why?" before simply reacting or saying "Because I said so." This post explains the reason.
What you allow one employee to do, expect everyone to do. Here are a few tips for setting and maintaining expectations so one "bad apple" won't spread rot across your entire Brand.
Your employee is chronically late to meetings. What do you do? Should you fire them for insubordination, be lenient because you're sure they have a good excuse, or something in between? As always... it depends!
Lost and broken tools are a part of the job, but how do you keep this to a minimum? The right answer isn't what you think. Here are some formal and creative tips to hold employees accountable for lost or broken tools.

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The HR Guy – HR Support for Service Businesses