What you allow one employee to do, expect everyone to do. Here are a few tips for setting and maintaining expectations so one "bad apple" won't spread rot across your entire Brand.
Your employee is chronically late to meetings. What do you do? Should you fire them for insubordination, be lenient because you're sure they have a good excuse, or something in between? As always... it depends!
Lost and broken tools are a part of the job, but how do you keep this to a minimum? The right answer isn't what you think. Here are some formal and creative tips to hold employees accountable for lost or broken tools.
Employees can be your greatest asset... or your biggest frustration. When issues come up, here are some steps to make sure you respond appropriately instead of just reacting from emotions. Trust us, you'll get much better results this way.

We’re not a generic HR firm. We’re built for service companies with crews, callouts, overtime challenges, and fast-moving schedules. You get practical HR support that fits the real world, not corporate templates.
The HR Guy – HR Support for Service Businesses