HR GuyTo be blunt: your technicians NEED to appropriately track their hours, no matter what type of compensation plan they're on. And your brand (and possibly your bottom line!) is at risk if they don't. This is one rule you need to strictly enforce...
HR GuyWhat you allow one employee to do, expect everyone to do. Here are a few tips for setting and maintaining expectations so one "bad apple" won't spread rot across your entire Brand.
The HR TeamWhen an employee claims a mental health issue, you need to take it seriously - even if you suspect it's just an excuse to leave work early. Here's how to treat these situations with compassion, without leaving yourself open to abuse.
HR GuyYour employee is chronically late to meetings. What do you do? Should you fire them for insubordination, be lenient because you're sure they have a good excuse, or something in between? As always... it depends!
HR GuyHow would you respond in this HR scenario? Your employee declares they're taking 8 weeks of leave for family reasons. Are you required to allow it? If not required, do you want to? If you don't want to allow it, how do you respond?
HR GuyYou want your employees' buy-in as they represent your Brand. Whether you're talking about a dress code, tool use, or sales steps, there are ways to get employees to actively engage. Here are some thoughts and suggestions.
If you're in HVAC, plumbing, electrical, or garage doors, let us give you the foundations to run your business compliantly, and act as your unbiased on-call experts for any employee situations or questions. No generic templates or AI or long-term contracts—just personalized help to let you run your business with peace of mind!
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