You may have TONS of excuses why you don't need to pay your techs/installers OT. We've heard it all... but you still do need to pay it. This post outlines how and why to start tracking hours and paying OT correctly if your payroll isn't compliant.
To be blunt: your technicians NEED to appropriately track their hours, no matter what type of compensation plan they're on. And your brand (and possibly your bottom line!) is at risk if they don't. This is one rule you need to strictly enforce...
If your business struggles with employee tardies and unexplained absences, an information Attendance Point System might be a good solution. Use these tips to create a system that's consistent and effective.
Most businesses that use point systems for attendance do it wrong, which can cause employee unrest or even legal issues. We break down what these systems are, how they can lead to trouble, and how to set them up correctly.

We’re not a generic HR firm. We’re built for service companies with crews, callouts, overtime challenges, and fast-moving schedules. You get practical HR support that fits the real world, not corporate templates.
The HR Guy – HR Support for Service Businesses