To be blunt: your technicians NEED to appropriately track their hours, no matter what type of compensation plan they're on. And your brand (and possibly your bottom line!) is at risk if they don't. This is one rule you need to strictly enforce...
In California, you need to pay rest breaks for non-exempt workers at their average earnings rate, including any commissions, spiffs, or KPI bonuses... or you risk legal challenges. Here's how.
Deducting money from employee paychecks is a given (taxes, anyone?). But there are legal nuances, especially when it comes to loan repayments and final paycheck deductions. Here are a few tips to keep you out of trouble.
A Texas based Federal Judge has struck down this year’s Department of Labor attempt to increase the minimum salary threshold for salary exempt employees. What does this mean for your business?

We’re not a generic HR firm. We’re built for service companies with crews, callouts, overtime challenges, and fast-moving schedules. You get practical HR support that fits the real world, not corporate templates.
The HR Guy – HR Support for Service Businesses