TESTIMONIALS
What Clients are Saying
Heather Bargender-Wavra
"The Big Picture Consulting was the perfect answer to what we needed in our company. As we are scaling and growing, we realized that we needed to have better control of how to manage HR. Ian was the perfect solution. He is extremely knowledgeable, helpful, and always quickly responsive in helping us find answers to the tough HR questions and situations. I highly recommend him and his team!"
Parker Gannon
PG Electric
"This company is a game changer!!! If you’ve had employees without structure… you know the stress. These guys hit the ground RUNNING. They find the area that you want help with the most and start immediately game planning. So thankful for these guys so far and looking forward to a long-lasting relationship."
Joshua Meacham
Service 1st Pros
"So many good things to say about Ian and it would take a book to say everything! First, he is just a great guy who cares and shows it with all the help and advice he gives for FREE. After hearing a lot of experiences from other contractors regarding HR issues, safety and being compliant we chose to sign up with Ian. Best money ever spent from a small family-owned company. He immediately helped us become compliant and I feel so much relief as a business owner knowing I have Ian fighting for me and my company. Ian cares and is awesome!!!."
Travis Smith
"Let’s face it HR isn’t fun. In fact I don’t even want to think about it. Company handbooks, SDS sheets, payroll compliance 🤮. Well the good news is I don’t have to, because Ian does! This guy seriously loves this stuff and he answers your questions quick. I can assure you wherever you spend on Ian for HR, it will save you way more in less headaches, less potential lawsuits and way less time trying to figure it out yourself.."
Lyle Horst
Topline Heating and Air
"I can’t thank Ian enough for helping us with multiple HR things. He has created our employee handbook and came in very handy when we needed help with tough business decisions."
Kevin Condon
KC Home Services
"Ian and his team have been a huge part in our business staying compliant and up to date. If you're a contractor and find that you need help with payroll, HR services, safety compliance, and more... Ian and the team are the best in the business."
Andrea Reagan
Lemon Seed Marketing
"Very experienced and dedicated HR professionals. Whether it's a question of structuring your HR processes, or one-off requests, The Big Picture Consulting has the answers for you and your business. Ian is great!"
Danny VanBuskirk
Elite Hood Cleaning
"Ian and his team have always been there with helpful advice to keep our company on good terms legally, and with our employees. Whenever an important HR decision has to be made, we always consult with BPC to make sure we are doing what we are doing for the best reasons."
Robert Castelao
Good Guy Plumbing
"Excellent team! Friendly and exceptional customer service. Knowledgeable in the industry for compliance! Highly recommend!"
Julie Rangel
Monarch Home Services
"Ian and his wife are amazing HR consultants. They respond to questions immediately, they always answer the phone, they truly care about their clients. If you need a consultant, hire Ian…"
LeAnne Christensen
"It is so nice to be able to rely on a good source for our HR compliance issues. We didn't have to spend many (quite clueless) hours digging up OSHA safety information for our techs. They are also helping with our employee handbook and the best part, they are making it stronger for the company and less complicated. Now we can do what we do best in our company without having to add a dedicated HR person."
Scott Lee Peters
"I just had to fire someone for cause for the first time today. I've gotten a lot of useful info on this page in the past that made it a lot easier. For future reference: Have HR Guy on retainer and have him write up a handbook for you. I called him this morning and he walked me through everything to protect me and my company."
Janet Glick
Benjamin Franklin/One Hour Air/Mister Sparky
"I have reached out several times with questions and have received assistance with great coaching suggestions the same day!"
Ash Nieto
TitanZ Plumbing & Air Conditioning
"The Big Picture Consulting has been our HR partner for 18 months and has done excellent work with and for us! Hailey has been an absolute dream!"
Jennifer Davis
Express Plumbing Heating & Air
"Great company to partner with regarding small business employee management. Always have great information for business owners and managers. They offer many benefits and levels for all companies. Monthly safety training for all staff and field staff. Amazing information and knowledge! Highly recommend, especially if you are in the trades."
Karito G.
"I’ve been working with The Big Picture Consulting for the past month and they have been amazing, helpful, supportive, and very responsive to all our questions, concerns, and challenges. The team is very active, professional, knowledgeable and dedicated."
Soren Christensen
Christensen Heating & Cooling
"Ian and his team are AMAZING! He responds very quickly to all types of communication. Holidays, weekends, evenings, it doesn't matter they are always there for me. Ian has a wealth of knowledge and gives sound advise that has always helped me to make the right HR decisions!"
Nancy Damiano
CK Electric
"Great group of people and they are super helpful and easy to work with and available. Highly recommend them. It’s like having in-house HR. They have helped us navigate all sorts of HR issues that would have taken us a lot longer to figure out on our own. They go above and beyond regularly."
Anthony Eriks
AmeriClean
"Ian and Susan have been great to work with. Having their knowledge and expertise to lean on is a tremendous resource to our team."
Melissa Crick
Next10
"They answer when I call, they have answers that are correct (even if I don’t like them), they are a must have part of our Team!"
Joe L.
"Ian is the guy you want to do this for you. He does all my stuff and if I have a question he is just a phone call away. Called HR Guy about hiring a 16 year old. He said good to go. Talked with someone at the school, who told me I was violating child labor laws. I said not what my guy told me.
Two weeks later, I got an apology email saying your guy was right. One of many stories I could share, but this has to be my favorite because of how adamant she was I was violating child labor laws. Ian and his team are amazing to deal with and will keep you compliant."
Chloe Davis
Express Plumbing Heating & Air
"We have been using their services and I have to say that I am very happy. Without missing a beat, they send over monthly material for us to use for our company. And Ian even goes above and beyond and creates packets for me and my team (in such a timely matter!) to do more extensive meetings or training on certain training topics. I am blown away at their services! They have done more than enough and I want to thank them personally. They are truly amazing and I am honored to work with Ian. I don’t know that many people who put in this type of time or effort. Truly appreciated!"
Kelley Mckay
Service HQ
"If you own a small business then reach out to The Big Picture Consulting. Their service is top notch and you won’t be disappointed. Ian helped us implement processes to keep us compliant! Great service, great company! Can’t recommend them enough!"
Dustin Cheek
Cheeky Heating, Cooling & Plumbing
"They are THE go to people if you work in home services like my business for HR needs! Always a pleasure to work with and quick to answer questions."
Bill W.
"Highly recommend! They provided clear, concise, and incredibly helpful advice. Quick and to the point—just what I needed. Their insights made a real difference!"
Jay Broyer
St. Cyr Pool & Spa
"Ian has been a great resource for us since we started. They helped create a comprehensive handbook that our company desperately needed and has also been a big help with situational HR."
Stacy Fore
Triple Play Home Services
"Ian is amazing! He gives you great tools, lots of resources and is always available! I am an attorney by training and although I don’t practice now and run my own HVAC and Plumbing company, I find HR specific knowledge needed and very valuable! Save yourself now, trust The Big Picture!"
Michael Wiley
Bee Right There Heating & Cooling
"Ian and his team are amazing at what they do and are extremely patient. I would recommend anyone to give them a try!"
Craig Elliot Jr.
NICE Home Services
"Ian is brilliant and works as an unemotional third party. If you're too nice like I am, most of the time you need him."
Zack Lauwers
Aspire Heating & Cooling
"Highly recommend this service. Ian is the best and is always there to guide in the best direction for the business and everyone working in the business."
Riley Gallagher
Forefront Electric
"We have had a great experience so far working with BPC for company handbooks, and other policies. I highly recommend contacting them if you need help with HR."
Joe Adrian Quezada
"Thank you for taking the time to chat with me about implementing some major key points in my growing business! With knowledge like yours you can definitely leverage just about any business! We will certainly use and recommend any chance we get!"
Angel Wright
"Working with BPC for the past few months has been the best thing for my development in HR and for our HR department. Both Ian and Susan are professional, courteous, and warm people to work with, and are clearly experts in their field. They've helped in both creating new, more-streamlined processes that are professional and seamless in both approach and implementation. BPC really offers the HUMAN aspect of Human Resources- they've help us communicate very dry and daunting state and federal policies in a more empathetic way which kept up morale! There are other groups who offer similar services but they won't offer the same compassion or insight in the service industry. Highly recommend to anyone who needs consulting services!"
Satisfied Client
"We were dealing with a disgruntled employee who thought as an act of retaliation they would report us to OSHA for having an unsafe work environment. Having put in place a safety program with included manual, employee handbook, employee resource center information, and safety meetings, made this experience a positive one. I am glad Ian and his team were able to help us navigate the appropriate steps when dealing with OSHA, as it was a first for our company. We were able to put the allegation to rest, having proven these items and actions were in place at the time of the allegations. It wouldn’t have been possible without BPC and their help in preparing us for situations just like this one."
Get In Touch Today!
Real expertise from real HR pros—specialized in the Trades
If you're in HVAC, plumbing, electrical, or garage doors, let us give you the foundations to run your business compliantly, and act as your unbiased on-call experts for any employee situations or questions. No generic templates or AI or long-term contracts—just personalized help to let you run your business with peace of mind!
