Privacy Policy

Effective Date: 10/23/2024

1. Introduction

The Big Picture Consulting, LLC ("we," "us," or "our") is dedicated to providing high-quality products and services to our customers. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thebigpictureconsulting.com, use our services, or interact with us.

2. Information We Collect

We may collect the following types of personal and business information: name, company name, email address, phone number, mailing address, payment information (credit card details, billing address), and any other information you provide during interactions with us.

3. Method of Information Collection

We collect information through various methods, including:

• Online forms on our website (e.g., contact forms)
• Direct communication with our staff (e.g., via email or phone)
• Cookies and similar tracking technologies used on our website
• Transactions made on our site

4. Purpose of Data Collection

The information we collect is utilized for several purposes, including:

• To provide, maintain, and improve our services.
• To communicate with you, including responding to inquiries and sending updates.
• To improve our products and services based on customer feedback
• To send you promotional materials, newsletters, or other communications (with your consent)
• To comply with legal obligations and protect our rights

5. Data Security

We implement a range of appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Sharing

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:

• With your consent or at your request
• With service providers who assist us in delivering services (e.g., payment processors)
• As required by law or to protect our rights and the rights of others

Please note that SMS opt-in or phone numbers provided for the purpose of SMS communications will not be shared with any third parties.

7. User Rights

You have the following rights regarding your personal information:

• The right to access your personal data
• The right to correct any inaccuracies in your information
• The right to request the deletion of your data, subject to certain legal exceptions
• The right to withdraw consent for data processing, where applicable

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

The Big Picture Consulting

support@thebigpictureconsulting.com

612.474.9797

3021 Harbor Lane North, Suite 110, Plymouth, MN 55447